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FREQUENTLY ASKED QUESTIONS

ONLINE AVAILABILITY

The availability of rooms for One Holyrood is shown online HERE is live and up-to-date.

If you can’t find the date you’re after, please email info@oneholyrood.co.uk  so we can add you to our waiting list, or help you find an alternative date.

 

BRINGING DOGS

One Holyrood welcomes small, well-behaved pets. However, there is an additional charge of £10 per night.

 

CHILDREN AND FAMILY

The whole family are welcome at One Holyrood. We have a beautiful serviced apartment that sleeps four. We can also accommodate cots (free of charge) and an extra bed (at a small additional cost) in some of our rooms at One Holyrood, subject to availability. Please check with us for more details - email info@oneholyrood.co.uk.

 

DRESS CODE

We’ll never tell you what to wear. One Holyrood is an informal environment, so come in whatever makes you happy and comfortable.

PRIVATE PARTIES

One Holyrood is a great place to have a get-together. One Holyrood offers private rooms for every occasion. Check our events section or e-mail us for more details - info@oneholyrood.co.uk.  Also check out our events section of the website.

 

BREAKFAST

Breakfast is included in room rates at One Holyrood and is served in the café area of the hotel. Complimentary breakfast includes cereals, toast, fresh preserves - other items such as cooked items available as an optional extra. 

CHECKING IN AND OUT

You can check-in from 3 pm at One Holyrood, however, you’re more than welcome to arrive earlier to drop off your luggage and relax in the comfortable lounge areas, café, or enjoy the gardens.  Check out is by 11 am. We ask that you leave your room by this time, but please enjoy the surroundings all day. We can’t guarantee early check-in or late check-out, but stick around and let us know your plans and we will try our best on the day.

 

ACCESSIBILITY

Complying with Conservation issues demanded by a Grade II listed building results in limited access for people with mobility issues.
There is wheelchair access from the street to various parts of the ground floor and garden and there are toilet facilities available.
There is no lift to the bedrooms on the upper floors.
 

RATES

Please note our rates stated are at a starting from price and change throughout the year depending on the season. We sometimes run offers and, which you can view here for more information if available.

 WHEN DO I PAY MY BILL?


Payment will be taken on the day of arrival, prior to check in from the card details provided. 

If you wish to pay on an alternative card or by cash, please let us know in advance. 

I SECURED MY BOOKING WITH MY CREDIT/ DEBIT CARD, CAN I PAY WITH CASH ON ARRIVAL?
 
Yes you can pay with cash in advance but you must inform the hotel in advance, or payment will be taken from your card.

 

PARKING

There is ample 24-hour car parking behind the hotel,

Little London, Sea Street, Newport, Isle of Wight PO30 5BW

Charges: £1.40, per Hour or £6.00 All Day

You can pay for parking here: https://www.rcpparking.com/4313

TRAVEL

Please check our Getting Here page for full information.

By road from Red Funnel Vehicle Ferry, East Cowes PO32 6RA

By road from Wightlink Vehicle Ferry Fishbourne PO33 4EU (5.4 miles)

At roundabout take 5th exit onto Medina Way/A3020 (0.4miles).

Take the exit toward Industrial Estates at the roundabout take the 1st exit onto Holyrood St.

One Holyrood is on left.

To park the car, turn left on to Sea Street and the car park is on right.

Please visit our contact us section for a map.

 

CYCLING & WALKING

We are a cycling and walking-friendly establishment and are very happy to store your bikes securely over-night. We also have facilities for drying clothes and boots.

 

CANCELLATIONS

We currently have a 72-hour cancellation on room bookings. Please email info@oneholyrood.co.uk if you need to amend your stay.

 

ANY FURTHER QUESTIONS

If you have any questions about any of the properties or services, please reach us by completing our online form, using our live chat system, or by emailing us at info@oneholyrood.co.uk.

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